Understanding the ACAS Code of Practice on Disciplinary and Grievance Procedures

Understanding the ACAS Code of Practice on Disciplinary and Grievance Procedures
Key points
- Follow written, fair procedures in all disciplinary and grievance matters.
- Right to accompaniment and appeal is statutory.
- Tribunals uplift awards up to 25% for code breaches.
- Act promptly; time limits are strict.
- Document everything for evidence.
- Use ACAS guides for templates and further help.
Navigating a workplace dispute without understanding the ACAS code disciplinary grievance framework could cost you your job and your rights.
Introduction to the ACAS Code Disciplinary Grievance Procedures
The ACAS code disciplinary grievance procedures form the cornerstone of fair handling of workplace disputes in the UK. Issued under section 199 of the Trade Union and Labour Relations (Consolidation) Act 1992, this statutory code provides practical guidance for employers, employees, and representatives on managing disciplinary matters and grievances effectively.
Whether facing disciplinary action for alleged misconduct or raising a grievance about unfair treatment, knowing the ACAS code of practice ensures your worker rights UK are protected. It promotes fairness, transparency, and timely resolution, which is crucial for employment law England Wales contexts, especially when preparing for employment tribunals.
This guide breaks down the code’s key elements in plain English, with real-world examples, to empower you in self-representation during disciplinary procedures or grievance procedures.
Overview of the ACAS Code of Practice
The ACAS Code sets out basic principles for handling disciplinary situations involving misconduct or capability issues and grievances raised by employees. It applies across England, Wales, and Scotland but excludes redundancy dismissals.
The ACAS Code of Practice on Disciplinary and Grievance Procedures, effective since March 2015, offers straightforward advice to prevent escalation of workplace disputes. It emphasises written rules, clear communication, and reasonable behaviour from all parties. For instance, if an employee is accused of poor performance, the code guides employers on how to investigate fairly without jumping to dismissal.
Importantly, the code distinguishes disciplinary matters â like lateness or rule-breaking â from grievances, which are complaints such as bullying or unequal pay. Following it helps maintain good industrial relations and reduces the likelihood of claims for unfair dismissal.
- Provides practical guidance, not legal requirements, but tribunals expect adherence.
- Covers paragraphs 1 to 47 detailing principles and processes.
- Freely available on the ACAS website for download.
The code does not cover redundancy or non-renewal of fixed-term contracts.
Key Principles Underpinning the Code
Fairness, transparency, and timeliness are core to the ACAS code, with procedures that must be written, specific, and accessible to all employees.
Central to the ACAS code disciplinary grievance approach is promoting fairness through clear, written procedures developed with employee input. These should be easy to find and understand, helping everyone know what to expect in disciplinary procedures or when raising grievance procedures.
Employers must act reasonably, keep records, and consider training for managers. A real-world example: in a case of alleged theft, rushing to suspend without investigation breaches transparency, potentially leading to successful unfair dismissal claims.
- Procedures must be in writing and specific.
- Involve employees in developing rules.
- Help staff understand and access procedures.
- Act promptly but thoroughly at every stage.
- Establish written procedures.
- Communicate them clearly.
- Train managers on application.
Always keep written records of meetings and decisions to demonstrate compliance.
Step-by-Step Disciplinary Procedures
Disciplinary processes involve informal chats first, then formal investigations, meetings, and possible appeals, focusing on misconduct or capability.
Disciplinary procedures under the ACAS code start informally where possible, like discussions for minor issues. For serious matters, conduct a thorough investigation before any formal action. This ensures decisions are based on facts, not assumptions.
At the formal meeting, inform the employee in writing of allegations, evidence, and their right to respond. Decisions on sanctions like warnings or dismissal must be reasonable. For example, repeated minor lateness might warrant a warning, but immediate dismissal suits gross misconduct like violence.
- Informal resolution for minor issues.
- Investigate promptly and impartially.
- Hold a meeting to discuss allegations.
- Decide and notify in writing.
- Allow appeal.
- Step 1: Informal discussion.
- Step 2: Written notification of formal meeting.
- Step 3: Investigation and evidence gathering.
- Step 4: Disciplinary meeting with companion.
- Step 5: Adjourn to decide, then inform outcome.
- Step 6: Appeal if requested.
Even for serious issues, provide a chance to respond before summary dismissal.
Step-by-Step Grievance Procedures
Employees raise grievances in writing; employers investigate, hold meetings, and appeal if needed, aiming for quick resolution.
Grievance procedures allow employees to voice concerns like harassment or pay disputes formally. Start by putting the grievance in writing to the manager, detailing the issue clearly. The employer then investigates promptly.
A meeting follows where you can present your case, with a companion if desired. The employer communicates the decision in writing, offering an appeal. Imagine complaining about bullying; the process ensures a fair hearing without victimisation.
- Submit grievance in writing.
- Employer acknowledges receipt.
- Arrange meeting promptly.
- Investigate fully.
- Provide written decision and appeal right.
- Step 1: Employee submits written grievance.
- Step 2: Employer acknowledges and investigates.
- Step 3: Hold grievance meeting.
- Step 4: Adjourn, decide, and notify in writing.
- Step 5: Appeal to higher manager if unhappy.
Detail dates, witnesses, and impacts in your grievance letter.
Key Rights: Accompaniment and Appeals
Workers have the right to be accompanied at meetings by a colleague or union rep, and to appeal any decision.
A vital protection in the ACAS code disciplinary grievance processes is the right to accompaniment at formal hearings. This can be a work colleague or trade union official, who may address the meeting and confer with you but not answer questions on your behalf.
Appeals must be heard impartially, often by a more senior manager, reviewing the original decision. This right applies to both disciplinary sanctions and grievance outcomes, ensuring natural justice.
- Companion can address the meeting.
- No right to lawyer, but union rep ok.
- Appeal within reasonable time.
- Appeal hearing without undue delay.
- Step 1: Request companion in advance.
- Step 2: Companion attends meeting.
- Step 3: If unhappy, appeal in writing.
- Step 4: New hearing with senior person.
They support but cannot disrupt proceedings.
Relevance to Employment Tribunals and Unfair Dismissal
In employment tribunals, judges assess if the ACAS code disciplinary grievance steps were followed in unfair dismissal claims. Under the Employment Rights Act 1996, unreasonable failure to comply can increase compensatory awards by up to 25%.
For tribunal preparation, document how the employer deviated from the code â e.g., no investigation â to strengthen your case. Time limits are three months minus one day from dismissal, extended by ACAS early conciliation. For more on Unfair dismissal time limits, see here. For more on Limitation deadline calculator, see here.
This makes the code essential for worker rights UK, influencing outcomes in workplace disputes across England and Wales.
- Uplift or reduction of awards by up to 25%.
- Relevant in unfair dismissal and detriment claims.
- Early conciliation pauses time limits.
- Step 1: Complete ACAS early conciliation.
- Step 2: File ET1 form within time limit.
- Step 3: Reference code breaches in claim.
Unfair dismissal claims must be filed within 3 months less one day; don’t delay.
Wrapping Up: Empower Yourself with the ACAS Code
Mastering the ACAS code disciplinary grievance procedures equips you to handle workplace disputes confidently and fairly. By understanding disciplinary procedures and grievance procedures, you safeguard your rights and improve tribunal outcomes.
Always refer to the full code and seek ACAS advice early. Proper adherence prevents escalation and promotes just resolutions.
Stay informed on employment law England Wales to represent yourself effectively in any tribunal preparation.
Frequently asked questions
What happens if my employer ignores the ACAS code disciplinary grievance rules?
Employment tribunals take non-compliance seriously, potentially increasing compensation by up to 25% in successful unfair dismissal claims. Always highlight breaches in your tribunal preparation.
Can I bring a lawyer to a disciplinary meeting?
No, the code allows only a work colleague or trade union representative as accompaniment, not legal professionals, to keep meetings practical.
How long do I have to raise an unfair dismissal claim?
Generally three months less one day from dismissal, but ACAS early conciliation extends this period. Start conciliation immediately to protect your deadline.
Does the code apply to grievances about pay?
Yes, grievances can cover any workplace complaint, including pay disputes, bullying, or discrimination, as long as handled fairly per the code.
What is gross misconduct under disciplinary procedures?
Examples include theft, violence, or serious negligence; it may justify immediate dismissal but still requires a fair process and chance to respond.
Where can I find the full ACAS code of practice?
Download it free from the ACAS website along with sample procedures and the extended guide ‘Discipline and grievances at work’.
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This is not legal advice, this post is for information purposes only, legal advice should be from legal professionals only.
