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If you’d like free information or support, choose what you need help with, leave your details and write a short message. One of our volunteers will get back to you as soon as they can.
We are not solicitors and cannot give legal advice: but we can explain the tribunal process in plain English and help you understand your options.
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FREQUENTLY ASKED QUESTIONS
No. Many people represent themselves. A solicitor can be helpful if your case is complex, but you are not required to have one. Our service helps you understand the process if you choose to act on your own.
Yes. Everything we do is completely free. We are volunteers and we do not charge for any information or support.
No. We are not solicitors and we do not provide legal advice. We offer general legal information in plain English to help you understand the tribunal process.
No. We cannot give legal advice or predict the outcome of a case. What we can do is explain the steps, deadlines, documents, evidence and typical processes to help you represent yourself confidently.
We can explain what each section is asking for and give examples of the type of information people usually include.
We cannot fill in the form for you or tell you what to write.
It is the first step before most tribunal claims. ACAS tries to help you and your employer resolve the issue.
We can explain how it works, what the deadlines mean, and how to check your ACAS certificate dates.
Most claims must be brought within three months minus one day from the date of the incident or dismissal.
ACAS Early Conciliation pauses the clock for a short time. We can help you understand how the deadline usually works.
Yes. We can explain in plain English what it generally means and what usually happens next.
Common evidence includes emails, texts, messages, payslips, rotas, screenshots, CCTV or witness names.
We can help you understand how to lay it out, but we cannot tell you what evidence proves your claim.
No. We cannot contact employers, ACAS, solicitors or the tribunal on your behalf.
We only provide information directly to you.
